Learning, Teaching & Working Continuity

Get Help Desk Support

This page will continue to be updated as information becomes available.

The Help Desk is staffed remotely as a precaution for COVID-19. Staff members are available via remote mechanisms to assist students, faculty and staff.

Submit a Help Desk Ticket

Need assistance? You can still submit a help desk support ticket.

Submit a Work Ticket for help desk service – sign-in in the top right corner on the linked page. This will help us to expeditiously route your request to the best service manager to resolve the issue.

Submit a ticket

Additional Contacts

  • Help Desk: help@neomed.edu
  • Help desk phones have been forwarded to staff working remotely. Staff will be available to assist you by phone from 7 a.m. – 4 p.m. Monday through Friday.